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Children's Support Services

Support Coordination (Case Management) is a comprehensive program. Children ages 3 and up are assessed and linked to resources to enhance their opportunities within their community. Ongoing monitoring and support is available to ensure their success.

Support Coordination links at-risk children and their families to services which promote successful development in social skills, increased self-esteem, and ability to interacting well in the community. We provide outpatient counseling services to children and their families in a clinical office setting. Group counseling is available. 

We also aid families in accessing social services and providing parenting information.


The ICC program strives to help children who are at risk of entering or who are placed in an out-of-home arrangement. Our goal is to safely and effectively maintain, transition, or return the child home, to a relative's home, or to a family-like setting at the earliest appropriate time.

We identify the strengths and needs of the child and the family, then identify specific services and supports that would be necessary to meet those needs. Hopefully, we link the youth and family with those services and continue to monitor to ensure success. Setting up team meetings that are family driven and youth guided, we will closely collaborate with Family Assessment and Planning Team and continue with follow-up visits and regular contact.

A child is eligible for ICC if he or she is at risk of an out-of-home placement, such as foster care, residential placement, or juvenile justice placement. 

We provide serves to Waynesboro, Staunton, and Augusta County.

For more information call the Case Management Supervisor at 540-213-7376.


The CCS works to assist children experiencing a mental health crisis, and help minimize the devastating effects it can have on the child and family. We want to help children remain safely in the community and to give families ongoing support connections.

We offer a short-term, goal-oriented program that provides flexible hours to fit into the family schedule. We work to provide a treatment plan with goals to meet each family's support needs and address the current crisis situation. We will also complete referrals for ongoing support after the crisis.

We can do home, school, or office visits and advocate for the child's needs. We have 24/7 emergency service supports.

The service is available after a screening and assessment session to determine eligibility.

For more information call Emergency Services at 



Emergency Services Program for youth.

This program provides services to youth who are in the custody of Shenandoah Juvenile Detention Center. The services include diagnostic assessment, case management, crisis intervention, individual and group counseling, and psychiatric services.

For more information contact Emergency Services 


Services for Persons who are Deaf, Hard of Hearing, Late Deafened and DeafBlind

We offer services to children who are Deaf, Hard of Hearing, Late Deafened, or DeafBlind. We can aid the family and child in becoming healthier and more functional through therapeutic interventions.

Therapists can communicate in American Sign Language.

Regional consultation and advocacy is available upon request.

We also offer services to adults.

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