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Valley Community Services Board
Our Mission
The mission of the Valley Community Services Board (VCSB) is to provide community based behavioral health, developmental disability and substance use services to the citizens in the counties of Augusta and Highland and the cities of Staunton and Waynesboro.
Accessing VCSB Services
Accessing VCSB Services
Most Services are Available by Telehealth
To begin or restart services please contact us at 540-887-3200 or visit us at our Sanger's Lane location on Monday, Tuesday, Thursday, Friday between 8am and 1pm.
Financial Assistance for Services
Thank you for choosing VCSB as your behavioral healthcare provider. There are fees for services. Valley participates in most insurance plans, including Medicare and Medicaid. If your insurance has a co-pay, that must be paid in full at each visit. If you are not insured by a plan we do business with, payment in full is expected at each visit. Some costs may be covered by Valley's fee reduction for services.
If you have no medical insurance or are receiving services that are not covered by insurance, please read the Financial Assistance Directions linked in the button below, then complete the Financial Assistance Form, also linked below.
About VCSB
About VCSB
Established June 15, 1971, Valley Community Services Board (VCSB) is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. We are a 'person centered' organization tailored toward meeting your individual needs. Our competent, compassionate staff are available and ready to meet you and provide support and resources for helping you to deal with your challenges successfully.
VCSB does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Sanger's Lane regular business hours: Monday thru Friday 8am - 5pm
Quality Service Assurance
“If you have a complaint or concern with your VCSB services, please contact VCSB Quality Management at (540) 887-3200 or via email at QualityManagement@vcsb.org.
If you believe that your rights have been violated and you need outside assistance in voicing your complaint, you may call:
Advocate, Cassie Purtlebaugh, at (804) 382-3889 or via email at Cassie.Purtlebaugh@dbhds.virginia.gov”
ADA Compliance
