
Valley Community Services Board
Valley Community Services Board
Our Mission
The mission of the Valley Community Services Board (VCSB) is to provide community based behavioral health, developmental disability and substance use services to the citizens in the counties of Augusta and Highland and the cities of Staunton and Waynesboro.
Accessing VCSB Services
Accessing VCSB Services
Most Services are Available by Telehealth
To begin or restart services please contact us at 540-887-3200 or visit us at our Sanger's Lane location on Monday, Tuesday, Thursday, Friday between 8am and 1pm
To begin or restart services please contact us at 540-887-3200 or visit us at our Sanger's Lane location on Monday, Tuesday, Thursday, Friday between 8am and 1pm
Financial Assistance for Services
Thank you for choosing VCSB as your behavioral healthcare provider. There are fees for services. Valley participates in most insurance plans, including Medicare and Medicaid. If your insurance has a co-pay, that must be paid in full at each visit. If you are not insured by a plan we do business with, payment in full is expected at each visit. Some costs may be covered by Valley's fee reduction for services.
If you have no medical insurance or are receiving services that are not covered by insurance, please read the Financial Assistance Directions linked in the button below, then complete the Financial Assistance Form, also linked below.
Client satisfaction survey results now available!

Access Your Medical Records at VCSB
New Client Portal Available!
If you're a client age 14-plus or a client's legal guardian,* you may access the Client Portal by:
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Letting front desk staff know you're interested
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Email us at clientportal@vcsb.org
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Or call the support team at 540-213-7333
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If already registered go to credibleportal.com/v2
*you will not automatically have access to your teen's record at Valley CSB code 54.1-2969

Scan to email
*Information for Parents & Guardians of Teens
About VCSB
About VCSB

Established June 15, 1971, Valley Community Services Board (VCSB) is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. We are a 'person centered' organization tailored toward meeting your individual needs. Our competent, compassionate staff are available and ready to meet you and provide support and resources for helping you to deal with your challenges successfully.
VCSB does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Sanger's Lane regular business hours: Monday thru Friday 8am - 5pm
ADA Compliance
ADA Compliance
Dana Fitzgerald
Quality and Compliance Director/ADA Coordinator
540-213-7380 (TTY 711)
