Patient Portal/Payments We accept private insurance, medicaid, medicare, self pay, and have other sliding scale payment options for those who qualify. Apply Today! Medicaid Expansion Brochure Patient Portal Consumer Handbook Welcome to Valley Community Services Board's Patient Portal! Here you can pay your bills through our safe and secure payment site. You will also have access to all your records through Valley Community Services Board. To pay your Valley CSB bill, simply click on the Bill Pay button below! To access your records, simply click on the My Chart Button below. If you need further assistance, please do not hesitate to call our Client Services at 540-887-3200. MEDICAID NOW COVERS SUBSTANCE USE TREATMENTS. APPLY TODAY! Valley Community Service Board is pleased to be able to provide a robust level of Substance Use Treatments and Case Management. The SUIOP (Level 2.1), SUOP structured groups (Level 1), and SU Case Management, now include a new evidence-based, Interactive Journaling modality, to meet the various needs of the client population. These services are now covered by Medicaid as of April 1, 2017. VCSB Substance Use (SU) treatment providers have all attended the required ASAM trainings and have been utilizing ASAM assessment criteria for completing SU assessments. We offer self-pay arrangements for those who do not have insurance. We are happy to remain available to field any questions any may have regarding our new IOP program. Please contact Valley Community Service Board at 540 887-3200 to inquire about the treatments. SLIDING SCALE PAYMENT PLAN FOR CLIENTS WHO QUALIFY. DON'T WAIT FOR TREATMENT BECAUSE YOU CAN'T AFFORD IT. THERE MAY BE OPTIONS.

Substance Use Services Substance Use Services CHANGE IS POSSIBLE! Services for youth Counseling and Treatment includes individual and family therapy for substance using youth and/or youth whose parents use or abuse substances. Additional services offered include substance abuse evaluations, substance abuse groups for adolescents, and coordination with court services. Child & Adolescent Services Brochure Peer Recovery Support Brochure Children's Crisis Services is a short-term, goal-oriented program that provides screening and assessment, a treatment plan, ways to address the current crisis situation and referrals for further support. Children's Crisis Brochure Services for Adults Standard Treatment includes individual and group sessions and focuses on addiction, family, healthy expression of feelings, relapse warning signs, and the ongoing recovery process. Family participation is an expectation. Intensive Treatment is for those who show a need for more intense assistance. Social Support helps individuals readjust to life sober. Goals include identifying relapse risk and dealing with life challenges and decisions. It's Your Health Take control of your health and safety with these tips from the Centers for Disease Control and Prevention. It's Your Health Brochure Smart Recovery Meeting Every Monday 11 AM - 12 PM Attend via Zoom link: https://smartrecovery.zoom.us/j/92175940319 Meeting ID: 921 7594 0319 Smart Recovery Meeting Family and Friends Meeting Every Tuesday 1 - 2 PM Attend via Zoom link: https://smartrecovery.zoom.us/j/92175940319 Meeting ID: 921 7594 0319 Family & Friends Meeting Medicaid covers Substance Use Treatments

Mental Health Skills-Building Services The Goal BUILDING SKILLS FOR DAILY LIVING AND HEALTHY SUPPORTS Mental Health Skill-Building Services (MHSS) offers a wide range of services to those who have been diagnosed with a serious mental illness (SMI). MHSS works with individuals to increase daily living skills and build a healthy support system with social connections, clinician support and medical professional assistance. Housekeeping Budgeting Medication Management Socialization Meal Preparation

Survey We will contact the winner of our SURVEY soon! Prizes Available! 1 Visa Card $100 2 Visa Cards $ 50 4 Visa Cards $ 25 Participate and you may be a lucky winner!! You are important! We want to know what you think. Share your thoughts by participating in our survey and you may have a chance to win a Visa Gift Card.

Involuntary Psychiatric Hospitalization FAQs Information for Petitioners, Family Members and Concerned Others The psychiatric hospitalization of an individual against his or her will is a treatment option that is pursued only when all less restrictive treatment options have been exhausted or deemed unsuitable. Taking away an individual’s personal freedom, even with the good intention of providing mental health treatment, is such a serious step that the Virginia legislature has established strict requirements that must be met before a person can be involuntarily hospitalized. Notice: The information contained on this page is not intended as direct personal legal advice and is for informational purposes only. For legal advice related to your own situation, you should consult a lawyer. Wha t is an Emergency Custody Order (ECO)? An ECO allows police to take someone from the community to a safe location for an evaluation to determine the best next steps. In our area, this is typically done at Augusta Health Emergency Department. If a police officer believes a person is unsafe and meets the criteria for an ECO, he or she can initiate an ECO on the spot and take the person to the emergency department. Or, someone believes a person is unsafe can go to the nearest magistrate’s office where a magistrate will take testimony and issue an order if the criteria are met (see below) . Police then would be dispatched to find the person, serve the order and take the person to the emergency department. If the evaluators find that the only way to ensure safety is admission to the hospital, they will petition the magistrate for a temporary detention order (TDO). Magistrates are available to issue a TDO every day of the year, 24 hours a day. You can reach the Augusta County Magistrate's Office at 540-245-5015. What is a Temporary Detention Order (TDO)? A Temporary Detention Order (TDO) is an order issued by a Magistrate that requires an individual to be held in a psychiatric facility for a period of 1 to 5 days until a commitment hearing is held. What criteria have to be met for the TDO to be issued? To issue the TDO, the Magistrate, based on all the evidence readily available, must decide that the individual: 1. has a mental illness and that there exists a substantial likelihood that, as a result of mental illness, the person will, in the near future: a. cause serious physical harm to himself or others as evidenced by recent behavior causing, attempting, or threatening harm and other relevant information, if any, or b. suffer serious harm due to his lack of capacity to protect himself from harm or to provide for his basic human needs, and 2. is in need of hospitalization or treatment, and 3. is unwilling to volunteer or incapable of volunteering for hospitalization or treatment. Where is the individual hospitalized? The individual may be admitted to Augusta Health (Crossroads) or another area hospital. Who is responsible for the cost of treatment? VCSB charges for face-to-face services. However, no one will be turned away for an inability to pay. VCSB accepts Medicaid, Medicare and many private insurances.

Office-Based Addiction Treatment (OBAT) Office-Based Addiction Treatment (OBAT) OF THE 107,622 AMERICANS THAT DIED FROM DRUG OVERDOSES IN 2021, 80,816 INVOLVED SYNTHETIC OPIOIDS. YOU CAN DO THIS *** DON'T SUFFER ALONE *** GET HELP TODAY! Call: 540-887-3200 OBAT HOURS: Monday - Thursday 8:30am - 6:30pm ASSESSMENTS AND TREATMENTS Come in today for an Intake assessment to determine your treatment needs, Take advantage of substance use treatment services that cover a range of group therapy options We provide urine drug screens and Breathalyzers - these are required to begin treatment participation so we know where you are in your journey to get help Office-Based Addiction Treatment and Medication-Assisted Treatment is available with our prescriber and nurse. We also offer continued Peer-based 12-step and other support meetings. These are recommended for continued support. Since 2016, when the state health commissioner first declared the Virginia opioid crisis a public health emergency, state agencies and community-based organizations have responded, offering lifesaving resources to all Virginians. You can learn more about the opioid crisis here. This declaration led to the creation of Curb The Crisis, a collaboration among these five Virginia agencies: Department of Health, Department of Behavioral Health and Developmental Services, Department of Criminal Justice Services, Department of Health Professions, and Department of Social Services. Learn more about what these agencies are doing to curb the crisis in Virginia. On its website you will find information about where to seek treatment for opioid misuse for yourself or a loved one. You will also find the latest research and data on this crisis. Breakthrough is possible with help! 540-887-3200 Family and Friends Meeting Every Tuesday 1 - 2 PM Attend via Zoom link: https://smartrecovery.zoom.us/j/92175940319 Meeting ID: 921 7594 0319 Family & Friends Meeting Smart Recovery Meeting Every Monday 11 AM - 12 PM Attend via Zoom link: https://smartrecovery.zoom.us/j/92175940319 Meeting ID: 921 7594 0319 Smart Recovery Meeting Peer Support Brochure

Children's Support Services Children's Support Services Case Management is a comprehensive program. Children ages 3 and up are assessed and linked to resources to enhance their opportunities within their community. Ongoing monitoring and support is available to ensure their success. Case managers link at-risk children and their families to services which promote successful development in social skills, increased self-esteem, and ability to interacting well in the community. We provide outpatient counseling services to children and their families in a clinical office setting. Group counseling is available. We also aid families in accessing social services and providing parenting information. Intensive Care Coordination The ICC program strives to help children who are at risk of entering or who are placed in an out-of-home arrangement. Our goal is to safely and effectively maintain, transition, or return the child home, to a relative's home, or to a family-like setting at the earliest appropriate time. For more information call the Case Management Supervisor at 540-213-7376. Brochure Services for Persons who are Deaf, Hard of Hearing, Late Deafened and DeafBlind We offer services to children who are Deaf, Hard of Hearing, Late Deafened, or DeafBlind. We can aid the family and child in becoming healthier and more functional through therapeutic interventions. Therapists can communicate in American Sign Language. Regional consultation and advocacy is available upon request. We also offer services to adults. Brochure JUVENILE DETENTI ON PROGRAM Emergency Services Program for youth. This program provides services to youth who are in the custody of Shenandoah Juvenile Detention Center. The services include diagnostic assessment, case management, crisis intervention, individual and group counseling, and psychiatric services. For more information contact Emergency Services 540-885-0866. Brochure Reducing Underage Drinking For More Information