Career Opportunities Employees of Valley Community Services Board (VCSB) have access to a generous benefits program, including the opportunity to accrue and use paid time off from the first day on the job, fourteen paid holidays, and a robust health insurance plan starting at just $20/month. Full-time employees also participate in the Virginia Retirement System, which provides short-term disability coverage free after one year of participation. Competitive vision, dental, and life insurance plans are also available. Valley Community Services Board is an equal opportunity employer. All employment related decisions are made without regard to race/color, gender, age, religion, national origin, political affiliation, sexual orientation, or disability. Click for full list of positions SIGN-ON BONUS AVAILABLE UP TO $2,500 Case Management Adult Mental Health Case Manager Permanent Supportive Housing Case Manager PSH Critical Time Intervention Case Manager PSH Housing Specialist ACT Co-Occurring Disorder Specialist ACT Vocational Rehabilitation Case Manager Direct Support Professionals Direct Support Professional Developmental Services Infant/Toddler Connection Developmental Specialist DS Quality Performance Coordinator Licensed or License-Eligib le Clinicians ES Clinician ACT Clinician Regional Deaf Services Coordinator Same Day Access/Outpatient Clinician Same Day Access Clinician Adult Outpatient Clinician Marcus Alert Clinician Nursing ICF Nurse - RN Administrative/Accounting Services Accountant Client Engagement Specialist Career Opportunities

Welcome to Valley Community Services Board's Home Page! We're located in Staunton Va and offer mental health, substance use recovery and developmental disability services. Please feel free to explore our site to learn more about us! Community-based Behavioral Health, Developmental Disability and Substance Use Services and so much more. The Fiscal Oversight Committee will meet on May 27th at 4:30 pm. The Board of Directors will meet on May 27th at 5:30 pm. VCSB Governance VCSB FY26 Adopted Budget FY26-FY27 Performance Contract Valley Homeless Connection VHC serves Waynesboro, Staunton, Lexington, Augusta County, Rockbridge County & Highland County. We offer regional shelter, services & resources, regional coordination and referrals, diversion, housing support & needs based assistance. For information call 540-213-7347. Intake Form

FAQs Frequently Asked Questions General What is Valley Community Services Board? Valley Community Services Board (VCSB) is a behavioral health treatment agency that serves individuals living with behavioral health, substance use, and/or developmental disabilities. VCSB offers group, individual, and family therapy for adults, children, and families. Psychiatric staff also provide medication management treatment as needed. For more information on specific services visit our pages on behavioral health , substance use and/or developmental disabilities sections. Is VCSB a private agency? No, Valley CSB is not a private agency. As an agent for the governments of Augusta County, Highland County, the City of Staunton, and the City of Waynesboro; Valley CSB serves clients who have private insurance; including Medicaid, Medicare and Tricare. Valley CSB also serves individuals who are experiencing financial difficulties, are unemployed, and/or have no insurance. Valley CSB provides services on a sliding payment scale for the citizens for Staunton, Waynesboro, as well as Augusta and Highland Counties. This allows your fees to be tailored to your individual or family financial situation. What services does VCSB offer? VCSB provides behavioral health , substance use and/ or developmental disability services for adults, children, and families. VCSB employs a team of case managers, counselors, social workers, therapists, and psychiatrists. Are there other Community Services Boards? Yes, Virginia has a total of 40 Community Services Boards. To find the one in your community click here . Do I have to go to the Community Services Board closest to me? Every CSB has a "catchment area" outlining the locations they serve. VCSB’s catchment area is Staunton, Waynesboro, and Augusta and Highland County. You can come here for services, contact private agencies or go to another CSB. However, going to a CSB outside your catchment area means you will pay the full fee and are not eligible for financial assistance. Is Valley CSB the same as ASAP? No. ASAP is the Alcohol Safety Action Program. The Virginia division, or VASAP, can be contacted at 540-886-5616 or 540-943-4405. Is VCSB the same as Social Services? No. If you have any questions regarding Social Services (Child Protective Services, Adult Protective Services, etc.) and live in the surrounding areas, please call Shenandoah Department of Social Services at 540-245-5800. Does VCSB help with paying rent and/or utilities? No, but some organizations do. For more information call SACRA at 540-886-3957, the Salvation Army at 540-885-8157 (Staunton), 540-943-7591 (Waynesboro), or the Shenandoah Department of Social Services at 540-245-5800. Does VCSB have anything to do with court ordered Community Service? No, VCSB is not the same as "community service". Please contact the court or probation officer that ordered your community service for a list of opportunities. What if I have a concern or want to make a complaint? If you have any concerns we encourage you to make this known to your treatment provider. If you have done this, or do not feel comfortable doing so, please call our Client Services at 540-887-3200 and we will direct you to the appropriate personnel. How can I get involved or volunteer? Unfortunately we do not offer volunteer opportunities. Visit our page on Career Opportunities for the latest listings for careers. If you are interested in VCSB’s internship opportunities please call 540-887-3200 and ask for our Human Resources Department. Starting Services How do I get an appointment? (Adult) You can walk in our main office at 85 Sanger’s Lane on Monday, Tuesday, or Thursday from 8am - 3pm and request an "intake" appointment to start services. What do I need to bring the first time I come? (Adult) If you have insurance, then bring your insurance card and a photo ID. If you do not have insurance, we have a sliding scale program. You would need to bring photo ID, income information (employment/check stubs, unemployment, SSI, SSDI verifications), and a list of any current medications you are taking. You will meet with an Engagement Specialist briefly and then with a Clinician to conduct the therapeutic intake. Total estimated time is an hour to an hour and a half. How do I get an appointment for my child? You can walk in our main office at 85 Sanger’s Lane on Monday, Tuesday, or Thursday from 8am - 3pm and request an "intake" appointment. Since the service is for your child, he or she will need to be present. In certain instances, we can schedule an intake for a child over the phone. Please contact our office at 540 887-3200 and ask for 'intake'. What do I need to bring the first time we (child and parent) come? If you have insurance, then your insurance card and a photo ID. If you do not have insurance, we have a sliding scale program. You would need to bring photo ID, income information (employment/check stubs, unemployment, SSI, SSDI verifications), and a list of any current medications you are taking. You will meet with an Engagement Specialist briefly and then with a Clinician to conduct the therapeutic intake. Total estimated time is an hour to an hour and a half. How long does an Intake Appointment take? Your clinical intake should take approximately an hour to an hour and a half. We want to get as much clinical information as possible so we can better determine the best course of treatment for you or your loved one. If you register with Client Services the same day as your intake, you should expect to be here approximately an hour and a half to two hours. Is my Intake Clinician going to be my regular therapist? This depends. Sometimes the intake clinician will be your on-going therapist and sometimes not. Many factors affect what therapist you will be assigned to such as insurance coverage, scheduling, individual vs. group treatment, and/or a particular therapist’s expertise. Your main treatment goals may be better suited in individual therapy, group therapy, or by a therapist that specializes in what you’re experiencing. Treatment and Referral Who do you treat? VCSB provides treatment for all individuals (adults and children) living with behavioral issues , substance use and/or developmental disabilities. Does VCSB have Spanish speaking providers? VCSB is able to treat Spanish speaking individuals. Do I need a referral to come for therapy or psychiatric services? No, you do not need a referral to engage in services. Anyone can request treatment at any time. VASAP told me to come. What do I do? If VASAP told you to "call Valley" you probably are in need of a Substance Abuse Evaluation. You will need to schedule this by calling our Client Services at 540-887-3200. The Court told me I "needed an evaluation". What do I do? If the court (Staunton, Waynesboro, Augusta, Highland Co.) ordered or told you to come to VCSB you will need to schedule an Evaluation. You can do this by calling our Client Services at 540-887-3200. My probation officer said I needed to "come to Valley for an Evaluation". What do I do? First, find out what type of evaluation your probation officer is requesting (mental health, substance abuse, or both). Next you need to schedule this evaluation. You can do this by calling our Client Services at 540-887-3200. How long does therapy last? Therapy lasts as long as needed. The amount of time you are participating in therapy depends on a variety of factors. This can and should be discussed more with your therapist once you engage in treatment. What if I don’t like my therapist or feel my treatment isn’t working? Psychotherapists (therapists, counselors, etc.) often work from many different theoretical backgrounds. Sometimes the background of the therapist does not match the individual being treated and sometimes people just don’t mesh well. If you have concerns regarding your therapist or treatment you are always encouraged to discuss this with your therapist. You may be re-assigned to another therapist or you may be able to work it out with whomever is treating you. If my child is in therapy does that mean I have to come/ participate? When treating children we require the parent or legal guardian to fully participate in treatment. This does not mean you will be physically sitting in on every session; however, the potential for growth is significantly increased when loved ones are involved. What do I do if I or someone I know is in an Emergency? If you or someone you know is in an emergency we encourage you to call 911 immediately or report to your local emergency room. If you feel that you or someone you know is experiencing a psychiatric and/or substance abuse emergency you can also call VCSB Emergency Services at 540-885-0866. We stress, when in doubt please call 911 or report directly to your nearest Emergency Room. Can I get medications from VCSB? You can. However, our psychiatrists often encourage that anyone they treat also be in counseling, psychotherapy or possibly case management. We also have an onsite pharmacy where you can get your medications filled. Where will I get my medications? We have an onsite pharmacy! You can also get your prescriptions filled at any local pharmacy. Payment and Insurance Will there be a fee for the services I receive? In short, yes. Some insurances have a co-pay which you will be expected to pay. We also offer a sliding payment scale. This means once you meet with the Client Services’ Engagement Specialist and are found eligible, your payments can be tailored to your own financial situation. The Engagement Specialist can also tell you about other financial assistance options. What is VCSB’s minimum fee for service? Our minimum fee for services is $10.00. Is there a late fee? No. If you do not have payment at the time of services, your payment(s) can be credited to your account for later billing. We do, however, participate in the Virginia Debt Setoff Program which allows us to take amounts due to VCSB from your taxes. This, of course, would be a last resort for collecting payment. When is my payment due? Your payments are due on the day of your service. Payments may be credited to your account and/or billed to you. What is a sliding scale? VCSB can provide services on a sliding payment scale to those individuals who are eligible. This means that once you meet with Client Services your payments can be tailored to your own financial situation. Clients with insurance are not eligible for the sliding scale unless a service you are receiving is not covered by the insurance. Does the Sliding Payment Scale apply to all services? No. Medical laboratory charges, urine screens, and form processing fees do not apply to the sliding payment scale benefit. Will my insurance company pay for mental health, substance use, and/or developmental disability treatment(s)? If you have any questions regarding your insurance coverage, we encourage you to call your insurance company and ask to speak with a representative. The number is usually on the back of your insurance card. This representative should be able to assist you in what services are covered and possibly provide a list of local providers covered under your particular company. What insurance does VCSB accept? VCSB accepts all major insurance providers. If you have any questions regarding insurance coverage you can call your insurance provider or call VCSB Client Services at 540-887-3200. If I’m court ordered, does the court pay for my services? If you are court ordered for any type of treatment the court does not pay for your services. Anyone receiving services is personally responsible for their own fees/co-payments. Terminology Intake An Intake is also known as Psychosocial Assessment or Multi-Dimensional Assessment. Your "Intake" is one of the first appointments you will have, and usually takes an hour to an hour and a half. The intake clinician, psychologist, and/or psychiatrist will be gathering information on your current situation as well as your history (mental health, substance abuse, medical history, family history etc.) It’s basically an opportunity for us to get to know you. Psychiatric Evaluation Similar to a psychosocial assessment, but a Psychiatric Evaluation can only be conducted by a psychiatrist (medical physician who specializes in psychiatry). The psychiatrist can also conduct medical assessments, laboratory monitoring, and prescribe medications. "Court Ordered" Evaluation This is when a judge feels you may benefit from treatment and has ordered you to participate in an evaluation (either mental health or substance abuse). Most court ordered evaluations in Staunton, Waynesboro, and Augusta and Highland Counties are referred to VCSB. The VCSB clinician will either recommend continued treatment or not. Evaluations take 1-2 hours. Psychiatrist vs. Psychologist A psychologist primarily aids the individual by conducting assessments, counseling and psychotherapy. A psychologist may hold a doctoral degree (PhD or PsyD) and be called "doctor", but is not a medical doctor. A psychiatrist may perform psychotherapy and, in addition, can prescribe medications. A psychiatrist is a medical doctor (MD). The psychiatrists at VCSB do not conduct extensive psychotherapy. For the most part, psychotherapists conduct psychotherapy at VCSB. Psychologist vs. Psychotherapist A psychologist may hold a doctoral degree (PhD or PsyD) and be called "doctor". A psychotherapist has at least a master’s degree (MA or MS). A psychotherapist may also be a licensed clinical social worker (LCSW), licensed professional counselor (LPC), or a licensed marriage and family therapist (LMFT). Both a psychologist and a psychotherapist perform counseling and therapy. In some instances, both can also conduct certain tests and assessments (cognitive, personality, intelligence, neuro-psychological, etc.). Therapist vs. Counselors Often, these two titles mean the same thing. At certain agencies, both a therapist and counselor could provide mental health, substance abuse, and/or intellectual disability treatment. Depending on the agency, you may see the following titles for various therapists/counselors: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage and Family Therapist (LMFT) Qualified Mental Health Professional (QMHP) Qualified Mental Retardation Professional (QMRP) Mental health and substance abuse providers and their credentials/possible degrees Psychiatrist – MD (Medical Doctor) Psychologist – PhD, PsyD, EdD. (Doctorate Degree) Licensed Clinical Social Worker- LCSW (Master’s Degree) Licensed Professional Counselor – LPC (Master’s Degree) Licensed Marriage and Family Therapist – LMFT (Master’s Degree) Certified Substance Abuse Counselor – CSAC (Bachelor’s Degree) Qualified Mental Health Professional- QMHP (Bachelor’s and/or Master’s Degree) Psychotherapy Psychotherapy is another term for "counseling" or "therapy". Today, many different professions use the term "counseling"; which gets confusing. Psychotherapy is used in group, family, or individual settings to overcome certain mental health (emotional, psychiatric, etc.) and/or substance use concerns. Outpatient This is a term used when someone is receiving treatment from an agency in the community. Examples of outpatient treatment include a dentist office, physician’s office, or your counselor/ therapist’s office. Inpatient This is a term used when someone goes to a facility to receive treatment and actually stays at that facility for a given period of time. Sometimes people will receive this intensive form of treatment for a few days, weeks, or longer. The duration of the stay depends on the actual facility and that person’s needs at that given time. For example, any time you are admitted to a hospital, this is considered "inpatient" treatment. Social Detox A social detox is a facility that provides a safe environment for individuals to begin their road to recovery and start the process of "getting clean". Social Detox facilities allow certain medications yet are not medical facilities. Medical Detox: A medical detox is a facility that provides a safe environment for individuals to begin their road to recovery from substance use. Medical detox is different from social detox in that medical treatment can be provided there. Employment Opportunities What jobs are currently available at VCSB? You can find a list of our current job openings by going to our Career Section Page. I'm interested in several of your positions, do I need to submit an application for all of the positions? No, just make sure you list all the positions you are interested in on your application. I applied for a position with your agency 6 months ago. Now I am interested in another position you have, is my application still active? Generally after a position closes or is filled applications are stored off site. Therefore there is no access to applications older than 6 months. Please resubmit a new application for the new position you are interested in. Does VCSB have tuition reimbursement or assistance? We do offer a Tuition Reimbursement program. Fulltime employees can apply for this after completing one year of employment at Valley CSB. I currently work for the State, will my VRS transfer? Yes. Once you are hired, please inform HR of this and they can assist you. Is VCSB staff considered State employees? No. Our holiday schedule is similar and we participate with the Virginia Retirement System, but we are not State employees. Will you accept a Virginia State Employment application? No. Please go to the Career Section for more information about applications. Where do I get an application? You can get an application in person at our main office; 85 Sangers Lane, Staunton. You can also go to our Careers Page here. Can I submit just my resume? No, you must also submit a complete VCSB application. However, attaching a resume or curriculum vita is also helpful.

Recommended APPS Tools and Resources The staff at Valley Community Services Board are here to provide many quality services; however, we do not do it all! This page has webpage links, apps, and other informational resources to assist you in the challenging areas of your life. Find our if you qualify for the Governor's Access Plan. Click the picture below to find out more! Call Valley CSB Client Services at 540-887-3200 to apply today! Need help remembering important information? Never be without again! Get your (MY ACTION PLAN) MAP Card today! Local Mental Health Organizations Mental Health of America of Augusta is another local non-profit group that provides support, advocacy and resources for families and individuals living with mental health problems. To learn more, click the image. NAMI or the National Alliance for Mental Illness has a local chapter covering Waynesboro and Staunton called NAMI "We Care" Augusta. Monthly community meetings are held here at Valley CSB. Check our their Website by clicking on the image or their Facebook page! Lock & Talk Lock and Talk is a local initiative to decrease occurrences of completed suicide and increase suicide prevention awareness. This initiative is a collaboration between the State Health Planning Region 1, Suicide Prevention Committee and Valley CSB Prevention Services. Lock and Talk provides education and tools regarding "Means Safety". This is defined as keeping the lethal means in which most use to attempt or complete suicide can be kept safe by family, friends or local professionals. They provide safety devices such as medication lock boxes, trigger locks/ cables, support material and consultation. They also provide trainings to the community; to include Mental Health First Aid, ASIST, SafeTalk, and SuicideTALK. For more information, please call the Prevention Coordinator at 540-292-0013, click on the Facebook link below, or visit their website here. Knowledge is POWER Anxiety and Panic Disorder Depression Mental Health Crisis Psychosis and Schizophrenia To see more videos from the Mental Health Channel, check out there YouTube Channel here . Do they have an APP for that? All the mobile and tablet apps (applications) listed below are not to replace therapy. All these tools and resources are intended to be used in conjunction with therapy and should be reviewed and explored with your provider before you start using or purchasing them. Valley CSB does not endorse one application tool over the other. There are thousands of useful tools available at the Apple Store and the Google/ Android App Stores . Please research carefully and always consult with a trained professional. Suicide Safe, SAMHSA's new suicide prevention app for mobile devices and optimized for tablets, helps providers integrate suicide prevention strategies into their practice and address suicide risk among their patients. Suicide Safe is a free app based on SAMHSA's. Click on the picture to download or lean more! Acceptance and Commitment Therapy (ACT) aims to help you live with unpleasant thoughts, feelings, and impulses without avoiding them or being controlled by them. In ACT, you are encouraged to commit to actions so that you can live your life by your values, even in the face of these unpleasant experiences. This app was developed for Veterans, Service Members, and other people who are in Acceptance and Commitment Therapy in consultation with a therapist. It offers exercises, tools, information, and tracking logs so you can practice what you’re learning in your daily life. Click on the picture to download or learn more! DBT Diary Card is the only DBT app designed and created by a licensed and DBT intensively trained psychologist. This app works as a daily mood and thought diary. But it also has a coaching module that gives tips on sticky emotional situations, like how to ask for what you need without drama or how to successfully resolve conflict. And users get positive reinforcement when they're consistent with their entries. The app also includes a super helpful DBT reference section for more info on coping skills- all backed by research. If you suffer from PTSD symptoms, this 24-hour tool that's linked directly with support services is a valuable thing to download. Available as an app or on the Web, PTSD Coach lets users select the specific issue they want to deal with (from anxiety and anger to insomnia and alienation), and then gives them guidance on how to lift their mood, shift their mindset, and reduce stress. The Wellness Recovery Action Plan® or WRAP®, is a self-designed prevention and wellness process that anyone can use to get well, stay well and make their life the way they want it to be. It was developed in 1997 by a group of people who were searching for ways to overcome their own mental health issues and move on to fulfilling their life dreams and goals. It is now used extensively by people in all kinds of circumstances, and by health care and mental health systems all over the world to address all kinds of physical, mental health and life issues. To learn more, the website can be found here . A study funded by the National Institute of Alcohol Abuse and Alcoholism found that this pro-sobriety app helped reduce heavy drinking among users by 60 percent. Step Away offers tips on maintaining sobriety, encouragement, and strategies to avoid drinking during stressful times. You’ll also be able to plug in your top drinking triggers to prepare yourself before facing down any tricky situation. Hotlines and Contact Numbers Hotlines AA: 1-800-733-3232 Staunton AA: 540-885-6912 Waynesboro AA: 540-949-7777 ASAP Local: 540-886-5616 Alcohol/ Drug Abuse: 1-800-622-HELP Al-Anon/Ala-Teen: 1-800-344-2666 National AIDS Hotline: 1-800-232-4636 National Suicide Prevention Life Line: 1-800-273-TALK (Veterans Press 1) Vets Coaching into Care: 1-888-823-7458 Adult Protective Services: 1-888-832-3858 Child Protective Services: 1-804-736-8536 Sexual Assault Hotline: 540-434-2272 Domestic Violence: 1-800-56-HAVEN First Step Domestic Violence: 540-434-0295 Bullying: 121-HELP-ME Shelters: Valley Mission: 540-886-4673 New Directions: 540-886-6800 Waynesboro WARM: 804-874-8737 Harrisonburg Mercy House: 540-432-1812 Local Departments Staunton/ Augusta Department of Social Services: 540-245-5800 Waynesboro Department of Social Services: 540-942-6646 Highland County Department of Social Services: 540-468-2199 Department of Aging and Rehabilitative Services: 540-332-7700 Local Resources: Augusta Regional Free Clinic: 540-332-5606 Blue Ridge Legal Services: 540-885-6588 CATS Bus: 540-943-9302 Blue Ridge Area Food Bank: 540-248-3663

Board of Directors VCSB Board of Directors Upcoming Meetings VCSB Board of Directors May 27, 2026 5:30pm Committee Meetings Fiscal Oversight May 27, 2026 4:30pm For information on how to join via Zoom, please contact us 24 hours prior to the meeting at myvalleycsb@vcsb.org or call Tammy DuBose at 540-887-3200. To email the Executive Director or Board Members, please click on Co ntact Us at the top right of this page. Officers for FY26 Mary Powell (W) Chair Private MH Practice Amanda Francis (S) Vice-Chair Director of Counseling Staunton High School Gin Chandler (S) Treasurer Accounting Supervisor City of Staunton Members Stephanie Huffman (A) Jerri Botkin (H) Mike Hamp (W) Frank Pyanoe (A) Nate Riddle (S) Lt. Leslie Snyder (A) Jennifer Emanuel (W) Mark Larosa (A) A = Augusta S = Staunton W = Waynesboro H = Highland Dr. Kimberly McClanahan VCSB Executive Director Board of Directors Officers: Mary Powell, Chair (W) Amanda Francis , Vice Chair (S) Gin Chandler , Treasurer (S) Members: Jennifer Emanuel (W) Mike Hamp (W) Stephanie Huffman (A) Frank Pyanoe (A) Lt. Leslie Snyder (A) Mark Larosa(A) Vacant (A) Nate Riddle (S) Vacant (S) Vacant (S) Jerri Botkin (H) A = Augusta S = Staunton W = Waynesboro H = Highland VCSB Executive Director - Kimberly McClanahan, Ph.D. FY2026 Board of Directors' Meeting Schedule No July 2025 Meeting August 27, 2025 September 24, 2025 October 22, 2025 December 3, 2025 (Nov & Dec) January 28, 2026 February 25, 2026 March 25, 2026 April 22, 2026 May 27, 2026 June 24, 2026 Meetings begin at 5:30pm at 85 Sanger's Lane, Staunton, Va. 2026 Board Meeting Minutes Board Minutes 01.28.26.pdf 2025 Board Meeting Minutes January 2025 Board Minutes February 2025 Board Minutes March 2025 Board Minutes Board Minutes 4.23.2025 .pdf Board Minutes 5.28.2025.pdf June 2025 Board Minutes .pdf No July Meeting August 2025 Board Minutes .pdf Board Minutes 9.24.2025.pdf Board Minutes 10.22.2025.pdf Board Minutes 12.03.25

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Community Training Programs Training and Other Community Programs Valley Community Services Board has always valued itself on being a local resource for educating the public about the nature of mental illness, substance use, and developmental delays to dispel stereotypes and to encourage support for those facing these challenges. Knowledge is truly power and we strive to ensure our community members are the most knowledgeable when it comes to preventing and helping those facing behavioral health and/or developmental disability needs. Please see below for more information about all the great training and outreach provided in our community. Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing and mental health or substance use problem or experiencing a crisis. Valley CSB has trainers certified to provide the specialized Adult Mental Health First Aid Course, the Youth Mental Health First Aid course and the Veterans Mental Health First Aid Course. To learn more, click here . For questions or to schedule your course, call our Community Liaison at 540-213-7325. Applied Suicide Intervention Skills Training (ASIST) is for everyone 16 or older—regardless of prior experience—who wants to be able to provide suicide first aid. Shown by major studies to significantly reduce suicidality, the ASIST model teaches effective intervention skills while helping to build suicide prevention networks in the community. To learn more, click here . For more information about ASIST, please call our Prevention Services Coordinator at 540-213-7599. To learn more about other services our Prevention Department offers, please click here . Crisis Intervention Training , better known as CIT, is a collaborative effort between Mental Health Professionals from Valley CSB and local Criminal Justice Professionals. This 40 hour training is designed to give officers and other first responders the knowledge and skills to better respond to a person experiencing a substance use or psychiatric emergency. The team provides trainings for 8 different law enforcement agencies, correctional facilities and hospitals. Blue Ridge CIT was fortunate enough to win the Outstanding Contribution to Health and Safety award by EMS in 2015. To read more about that, please click here . If you are a police officer, law enforcement professional, or emergency first responder (fire, medical) and are interested in learning more about our local CIT programs, please feel free to call Valley CSB's Community Liaison at 540-213-7325. Lock and Talk is a local initiative to decrease occurrences of completed suicide and increase suicide prevention awareness. This initiative is a collaboration between the State Health Planning Region 1, Suicide Prevention Committee and Valley CSB Prevention Services. Lock and Talk provides education and tools regarding "Means Safety". This is defined as keeping the lethal means in which most use to attempt or complete suicide can be kept safe by family, friends and local professionals. They provide safety devices such as medication lock boxes, trigger locks/ cables, support material and consultation. They also provide trainings to the community; to include Mental Health First Aid, ASIST, SafeTalk, and SuicideTALK. For more information, please call the Prevention Coordinator at 540-292-0013, click on the Facebook link (left), or visit their website here . Audience Specific Trainings In addition to the pre-designed trainings that Valley CSB provides (see above), we also provide tailored and audience specific presentations, seminars and trainings. We have been able to provide trainings and presentations ranging from an orientation of services and resources to mental wellness educational seminars to more clinical knowledge and skills based trainings. Our staff have provided these organizational-centered trainings to educational and college staff, medical staff, government employees, etc. To summarize, no matter if you are a butcher, a baker or a candle stick maker, if you are interested in increasing your knowledge and/or skills set regarding mental health, substance use and/or intellectual disabilities, then our staff can design something for you! For more information, please call our Community Liaison at 540-213-7325. Community Outreach mostly means going out into the community, but sometimes it can be brining the community to you! Valley Community Services Board has partnered with the National Alliance for Mental Illness (NAMI). The local NAMI chapter, NAMI "We Care Augusta", holds their FREE monthly community meetings here at Valley CSB in our main conference room. This community meeting is open to the public. It is held on every third Tuesday of the month from 6:00pm to 8:00pm. Guest speakers attend to discuss local resources, therapies, medications, treatment options....everything! There is then social networking time set aside following the guest presentation along with free refreshments. Like Valley CSB's Facebook page to follow news and updates. To learn more, please call our Community Liaison at 540-213-7325.

Emergency Services Emergency Services Emergency Services offers 24/7 crisis intervention therapeutic support and assessment to individuals and families who are experiencing a psychiatric, behavioral, or substance use crisis in the counties of Augusta and Highland and the cities of Staunton and Waynesboro. If you or someone you know is currently in an emergency; please STOP and call 9-1-1, Emergency Services at 540-885-0866, or report the need to your nearest Emergency Room. If you or someone you know is experiencing a medical emergency, STOP and call 911 immediately or report to your nearest Emergency Room. WHEN SHOULD I CALL? A mental health crisis can be a frightening time for a person experiencing the crisis as well as for their family and friends. VCSB staff is able to provide information, referrals, and services that can help you or your loved one find support in the midst of the crisis. Call 540-885-0866, 24/7 , in order to speak with someone about how we can help. Other numbers to call 540-943-1590 or toll free 866-274-7475.Emergency Services are available for individuals permanently or temporarily residing in Staunton, Waynesboro, and Augusta and Highland counties. No appointment is necessary. Services include face-to-face or telephone crisis intervention, assessments to determine whether hospitalization is needed, and referrals to appropriate service providers. REFERRAL PROCESS No referral is required. You also do not have to be an existing client. Our services are open to you. We provided appointments but also have walk-in service. Individuals are referred to Emergency Services from a variety of sources, including self-referral, family and friends, hospitals, primary care doctors, schools, and other mental health providers. Walk in hours are the same as the main office hours seen directly below under "Hours of Operation". Services 24 Hour Psychiatric Service Outpatient Stabilization and Support Main Line: 54 0 887-3200 Emergency Services: 540 885-0866 Emergency Services Brochure Mobile Crisis Mental Health Response and Intervention Main Line: 540 887-3200 Emergency Services: 540 8 85-0866 Mobile Crisis Service Information Community Emergency Services Call Valley Community Services Board Emergency Services 540 885-0866 540 943-1590 866 274-7475 Staunton Fire and Rescue: 540 332-3884 Staunton-Augusta Rescue Squad 540 885-3444 Staunton Police: 540 332-3845 Waynesboro Police : 540 942-6675 Wayneboro First Aid Crew : 540 949-7118 Augusta County Fire Dept: 540 245-5370 The National Alliance on Mental Illness (NAMI) guide provides important, potentially life-saving information for people experiencing mental health crises and their loved ones. This guide outlines what can contribute to a crisis, warning signs that a crisis is emerging, strategies to help de-escalate a crisis, available resources and so much more. To download the guide, click the button below. NAMI Guide to Navigating a Mental Health Crisis PRS is a nonprofit providing behavioral health, crisis intervention and suicide prevention services. We seek to change and save lives in our community by empowering hope, safety, recovery, wellness, independence and community integration. PRS Crisis Link

EVENTS/Announcements VCSB Events and Announcements UPCOMING TRAININGS CLICK HERE VCSB Staff Donate Warmth In December 2024 and January 2025, VCSB staff collected a carload of items to help unsheltered individuals stay warm this winter. Stephanie Bortner, Developmental Services Support Coordinator, and volunteer for the Building Bridges for the Greater Good (BBGG) program coordinated this project within our agency. We delivered donations to Pastor Elaine Rose at the Promiseland Christian Fellowship Church Friday, Jan. 17. Donations included blankets, pillows, warm weather clothing and more. BBGG volunteers will give donations directly to those in need through partners at River City Breadbasket, Valley Community Services Board, Valley Mission, Virginia Department of Veterans - Staunton office, and Waynesboro Area Refugee Ministry (WARM). Everyone needs a place to call home. VCSB IS LOOKING FOR LANDLORDS TO JOIN THE PERMANENT SUPPORTIVE HOUSING PROGRAM! Call 540 887-3200 ext 7602 YOU ARE NOT ALONE Call VCSB main office: 540-887-3200 Emergency Services: 540-885-0866 Suicide Prevention and Crisis Line: 988

School-based Counseling School-based Counseling Services

Transportation Transportation Brite Bus Services 540 943-9302 250 Connector Stuarts Draft Link BRCC Shuttle Waynesboro Circulator Staunton North & West Loops Downtown Staunton Trolley www.britebus.org Downtown Staunton Trolley DOWNTOWN TROLLEY HOURS EFFECTIVE MAY 2 - Nov 7, 2022 Hours for the Downtown Trolley May 2 thru November 7, 2022: Monday through Friday 10 a.m. - 9 p.m.; Saturday from 10 a.m. - 6 p.m.; and Saturday Night Trolley 6 p.m. - 10 p.m. Trolley Brochure ADA AND TITLE VI PAGE

Services Services Consumer Handbook Behavioral Health Valley Community Services Board 540 887-3200 Go to Services Developmental Disabilities Valley Community Services 540 887-3200 Go to Services Substance Use Valley Community Services 540 887-3200 Go to Services Emergency Services Valley Community Services Board 540 885-0866 Go to Services Prevention Services Valley Community Services Board 540 887-3200 Go to Services Services for Persons who are Deaf, Hard of Hearing, Late Deafened and DeafBlind Valley Community Services Board 540 416-0115 Go to Services Welcome to the VCSB Client Portal Here you can view your personal health information and even make payments. If you would like to request an activation key and register, please email clientportal@vcsb.org or call 540-213-7333. If you are already registered and would like to access your portal sign-in page, go to credibleportal.com/v2.